Introduction

Welcome to Phunzira ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Phunzira, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Information You Provide

Account information (email, username, password)
Profile information (education level, subjects of interest, learning preferences)
Learning interactions and queries
Quiz responses and project submissions
Communication with our support team

2. Automatically Collected Information

Download Information: When you download our app, we collect:
- IP Address
- User Agent (browser/device information)
- Referrer information
- Country information (approximate location)
Device information (device type, operating system, unique device identifiers)
Usage data (features used, time spent, learning progress)
App performance data and crash reports

3. Information from Third Parties

We may receive information from third-party services if you choose to link your account.

How We Use Your Information

To provide and personalize our AI learning services
To adapt learning content to your education level and preferences
To track and analyze learning progress and patterns
To improve and optimize our app performance
To communicate with you about updates, features, and support
To prevent fraud and ensure security
To comply with legal obligations
For download analytics and usage statistics

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers and we use industry-standard encryption for data transmission.

Data Retention

We retain your personal information only for as long as necessary to:

Provide you with our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Download tracking data is retained for analytics purposes and may be aggregated for statistical analysis.

Your Rights

Depending on your location, you may have the following rights:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise these rights, please contact us at kuseli13@gmail.com.

Children's Privacy

Phunzira is designed for students of all ages, including children. We comply with applicable children's privacy laws and:

Do not knowingly collect personal information from children under 13 without parental consent
Provide educational content appropriate for different age groups
Allow parents/guardians to review and delete their children's information

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: kuseli13@gmail.com